- The European approach to Service Standardization
by Andreea Gulacsi (Programme Manager Services CEN) at the ASEAN Regional Workshop on Standards in Services, 12 & 13 July 2004, Singapore
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Download: Powerpoint File, Zip File
- International Standards in the Tourism Industry
Best practices an Implications from the European Tourism Industry
Singapore, 12th July 2004
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- ASEAN Regional Workshop on Standards in Services
Service Standards in E-Procurement and E-Learning Good Practices
Approaches and Implementation
SPRING Singapore July 12-13, 2004,
by Singlinde Kaiser DIN Berlin
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- ASEAN Regional Workshop on Standards in Service
Strategic Development of Service Standards Horizontal and Vertical Perspectives
SPRING Singapore July 12-13, 2004
by Singlinde Kaiser DIN Berlin
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- ISO (International Organization for Standardization) Presentation
by Keith Brannon
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- Innovative Approaches in Service Standardisation
The Application of the DIN PAS Publicly Available Specification in Industrial Services -
Gerhard Gudergan
FIR Research Institute for Operations - Management at Aachen University of Technology
ASEAN Regional Workshop on Standards in Services
SPRING Singapore July 12-13, 2004
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