ACCSQ Regional Workshop in Services
The European approach to Service Standardization by Andreea Gulacsi (Programme Manager Services CEN) at the ASEAN Regional Workshop on Standards in Services, 12 & 13 July 2004, Singapore Download: Powerpoint File, Zip File CEN General Induction Download: Powerpoint File, Zip File International Standards in the Tourism Industry Best practices an Implications from the European Tourism Industry Singapore, 12th July 2004 Download: Powerpoint File, Zip File ASEAN Regional Workshop on Standards in Services Service Standards in E-Procurement and E-Learning Good Practices Approaches and Implementation SPRING Singapore July 12-13, 2004, by Singlinde Kaiser DIN Berlin Download: Powerpoint File, Zip File ASEAN Regional Workshop on Standards in Service Strategic Development of Service Standards Horizontal and Vertical Perspectives SPRING Singapore July 12-13, 2004 by Singlinde Kaiser DIN Berlin Download: Powerpoint File, Zip File ISO (International Organization for Standardization) Presentation by Keith Brannon Download: Powerpoint File, Zip File Innovative Approaches in Service Standardisation The Application of the DIN PAS Publicly Available Specification in Industrial Services - Gerhard Gudergan FIR Research Institute for Operations - Management at Aachen University of Technology ASEAN Regional Workshop on Standards in Services SPRING Singapore July 12-13, 2004 Download: Powerpoint File, Zip File